Privacy Policy

This policy explains how EuroAsia International Beauty Hospital handles information provided through this website or by email, phone, or WhatsApp. It applies to prospective and current patients, including people contacting us from outside Afghanistan. It describes this website as it currently operates and is not legal advice.

Depending on how you contact us, we may receive:

• identity and contact details, such as your name, phone number, email address, and location;
• enquiry and appointment details, including the service you are interested in and preferred time to speak;
• medical information only if you voluntarily choose to share it, such as treatment history or concerns;
• technical information needed for normal website operation, such as information your browser sends when requesting a page.

Our contact form prepares your message in your own email application. The website does not send or store the form submission. Please do not include highly sensitive medical records or identity documents in the form.

We use information to answer questions, arrange or manage consultations, understand the service you are asking about, communicate before and after an appointment, and protect the safety and integrity of patients, staff, and services. We aim to collect only information relevant to these purposes.

When you contact us through email, phone, or WhatsApp, that channel handles the message as part of its own service. Do not send complete medical records, identity documents, or highly sensitive health information through ordinary email or WhatsApp until we provide a secure pathway.

We take reasonable steps to keep information confidential and limit access to people who need it for patient communication or care. Information may be shared:

• with the relevant care team where needed to support your enquiry;
• with service providers who help operate communications or services, only where necessary;
• with authorities or others where required for legal, safety, or protection reasons.

Messages may be sent to or received from other countries when you contact us internationally. Communication providers may process messages across their networks. We keep information only as long as necessary for the purpose collected, appropriate follow-up, record keeping, safety, or legal needs.

You may ask to access, correct, or delete personal information we hold. Email info@euroasiahospital.com with enough detail to identify your request. We may need to verify your identity and retain limited information where needed for safety, record keeping, or applicable requirements.

This website is not designed for children to submit personal information independently. If you believe a child has provided information without appropriate parental or guardian involvement, please contact us so we can review the matter.

We may update this policy when our website or communication practices change. The current version and its last-updated date will appear on this page.